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Call Filter Spam Filter
d1huss
Member

The call filter app has started identifying and blocking calls as spam that are valid numbers in my contact list. My doctors office tried to call but was blocked. They were also blocked from leaving a voice  mail. How do you prevent this from happinging?

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Re: Call Filter Spam Filter
vzw_customer_support
Customer Support

I am so sorry to hear that your calls were being blocked. You do have the option of unblocking calls that should not be blocked. Instructions can be found here https://www.verizon.com/support/knowledge-base-217616/

-AL

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