Caller can't hear me?
jalk
Newbie

I can hear callers fine, they can't hea

r me at all or it sounds very garbled on their end.  Can't make or receive any calls right now because of this.

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Re: Caller can't hear me?
Ann154
Community Leader
Community Leader

Is there anything blocking the speaker on your phone? Dirt, phone case and/or your fingers?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Caller can't hear me?
jalk
Newbie

No nothing is blocking the speaker

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Re: Caller can't hear me?
Ann154
Community Leader
Community Leader

The other possibility is a bad speaker. Does the callers hear you if you put them on speaker phone?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Caller can't hear me?
jalk
Newbie

where can I get someone to take a look at it?

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Re: Caller can't hear me?
vzw_customer_support
Customer Service Rep

Hi Jalk,

I am sorry you're having issue with your device. Do you have this issue with everyone you call? Have you tried to adjust the volume to see if this helps? If you need someone to physically look at your device, you can take it to one of our stores for a hands on evaluation. Use this link for our store locator http://tiny.cc/4z156w.

Thanks,
EdW_VZW
Follow us on Twitter @VZWSupport   

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