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Calls Go Straight To Voicemail
RYAPAU87
Member

Never had this issue before until these last few weeks.   Calls will randomly go straight to voicemail.  This morning specifically between 7:50am and 8am, two calls were missed.  Can someone please help me?

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Re: Calls Go Straight To Voicemail
Ann154
MVP MVP
MVP

Which phone model do you have? Is the phone set to priority calls only or to silent?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Calls Go Straight To Voicemail
RYAPAU87
Member

Galaxy S6.  Haven't really played around with priority calls.

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Re: Calls Go Straight To Voicemail
vzw_customer_support
Customer Support

RYAPAU87,

Missing calls isn't the experience we want for you. Are you still having this concern? What steps have you tried? What zip code are you having the missed call concern in?

KatiM_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: Calls Go Straight To Voicemail
RYAPAU87
Member

Zip code wise, it's happened at 30047 and 30084.

In these areas, I constantly have 4-5 bars of 4G coverage.

Hopefully it was just an isolated issue, as it hasn't happened within the last few business days.

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Re: Calls Go Straight To Voicemail
vzw_customer_support
Customer Support

Thank you for supplying the location information. As of today, no issues in your area. We are glad to hear that service is working currently. Please reach back out if you notice it happening again.

KatrinaN_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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