I just got a new phone (Upgraded my phone). The issue even on my old phone was that some people could call me and my phone would ring while others could not. I can make phone calls and receive/send text messages. I am an employee who requires a phone to work. Please can someone help me?
Do not Disturb is not enabled
Call forwarding is disabled
do you have special ringtones for some people, are you accepting calls only from contact list??
michaelabrown14, I rely on my phone for work as well and I'd be happy to help further review your new phone. What happens when you dial #832? Have you been able to make any successful calls since upgrading to your new phone?
LorenzoP_VZW
This has been resolved. I have to reset the network on my phone and then if that does not work you must contact customer service for them to do an account wide resync.
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