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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
Can not type in password

My screen is locked and is asking for additional security but i can not type in my password. Please help


Re: Can not type in password
Customer Support

Mario1279, we want to help make sure you can get back into your phone, so we're right here to help! What exact make & model phone do you have? Is the screen completely frozen? Please provide other details.  -Alicia