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I am using Samsung S8+, the problem is that if I am connected to a wifi the data will be disconnected even if I off my wifi it is not connecting back to my mobile data, I always need to turn it into airplane mode and turn airplane mode off the let my mobile data comes back or either to Restart my phone. Why is this happening? I am very frustrated and annoyed to this issue.
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Go into the phone settings and turn off the avoid bad wifi connections under the wifi settings.
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I couldn't find that option on my advance WiFi settings.
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Samsung changed the name of it. Auto Switch Between Wi-Fi & Mobile Data Networks - Samsung Galaxy S8 / S8+ | Verizon Wireless
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That option is already turned off. I am not sure what is wrong with this phone but I am finding solutions, and this Saturday I am bringing to Samsung center, the problem is this Samsung phone is verizon based I am not sure if they could help me out. In Malaysia it is different, and also I am not sure if I can claim my warranty at Malaysia.
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Using your phone in another country besides the one it was originally designed for is an important piece of information to leave out of your situation.
I also suspect you are not turning off the cellular data connection when you expect to be connected to a wifi router for extended periods of time.
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I leave the mobile data ON when it is connected to the WiFi. But that seems to not be the problem right. Its an advanced phone that I paid for which I need to do more work turning it off and on.
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this may sound drastic - but consider backing up your important data. then perform a Factory Device Reset on the device, and see if the behavior is fixed.
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thecrazyboii-
I'm sorry to learn you're having problems with your device. Since you are in Malaysia, I would suggest contacting your wireless carrier for further assistance. You may also reach out to Samsung directly by dialing 888-987-4357.
Carment_VZW
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