Can't Receive Messages from someone on my Plan
jmontano86
Enthusiast - Level 1

Since Friday, September 1st, I haven't been able to receive text messages from my wife. I'm able to receive them in group format (MMS), but not just from her to me directly. I have the Samsung Galaxy S8, Android version 7.0, build NRD90M.G950USQU1AQGL.

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Re: Can't Receive Messages from someone on my Plan
Ann154
Community Leader
Community Leader

Which phone model does she have?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

Re: Can't Receive Messages from someone on my Plan
jmontano86
Enthusiast - Level 1

We have the same exact phone, Samsung Galaxy S8. Same build number as mine as well.