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I'm in the same boat, I've enabled S Beam, NFC etc, when I touch the two S4's together I feel it vibrate, but there's no option to transfer songs, playlists, etc. I can transfer them via wifi direct though.
I would say the commercial is pretty misleading...
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Hi there SlowBusa,
I definitely want to lead us in the right direction for a resolution. Thank you for all the troubleshooting you've already completed. I know my colleagues have also posted additional steps I would recommend, such as the hard reset.
I also want to ensure you're on the most recent software. Please view your software by following these steps: http://vz.to/102YQVk and let me know what you're currently running.
Melissa_VZW
Please follow us on twitter @VZWSupport
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Melissa_VZW,
Your link to check software is for the S3, checking the software on my S4 my Baseband version is I545VRUAMDK, and my Build number JDQ39.I545VRUAMDK
There has to be a glitch or something I just wish someone would get to the bottom of it!
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Thanks Mclem27. Sorry about that link mix up but I appreciate the detailed software information. Since we don't actually manufacture the phones, I reached out to Samsung directly (http://www.samsung.com/us/support/contact) to get to the bottom of this music transfer trouble. Especially since it doesn't seem to be a carrier-specific issue. I have reported the trouble and provided this forum post as one of many examples, so I appreciate your patience while we work with Samsung to get this resolved. The WiFi Direct option that RicedeKrispy suggested is a fantastic way to temporarily be able to transfer the music until this is corrected.
Thank you
Jennifer_VZW
Please follow us on twitter @VZWSupport
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