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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
Can't access my voicemail

I cant access my voicemail. I have my phone number set as my voicemail number in voicemail settings. I call my voicemail using *86 and it asks for my mailbox number, I put in my phone number and it tells me that my phone number is not a valid mailbox number.

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Re: Can't access my voicemail
Customer Support

JDES57, Getting your messages is always important. Let's get to the bottom of what you are experiencing. Which make and model phone do you have? When was the last time you were able to access your messages? Have you attempted to press and hold the number 1 for the phone to dial voicemail? If so, what happens?


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