Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
cancel
Showing results for 
Search instead for 
Did you mean: 
Can't access my voicemail
JDES57
Member

I cant access my voicemail. I have my phone number set as my voicemail number in voicemail settings. I call my voicemail using *86 and it asks for my mailbox number, I put in my phone number and it tells me that my phone number is not a valid mailbox number.

Labels (1)
0 Likes
Re: Can't access my voicemail
vzw_customer_support
Customer Support

JDES57, Getting your messages is always important. Let's get to the bottom of what you are experiencing. Which make and model phone do you have? When was the last time you were able to access your messages? Have you attempted to press and hold the number 1 for the phone to dial voicemail? If so, what happens?

LorenB_VZW

Follow us TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response registry . This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

0 Likes