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Can't find contacts on S8
Rsimon04
Member

How do we find the contact list? They seem to disappear. Very frustrating. The Verizon rep at Costco was able to bring them up, but since it is my husband's phone I didn't pay attention. Shame on me.

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Re: Can't find contacts on S8
vzw_customer_support
Customer Support

There are a couple ways to view the contacts on your Samsung Galaxy S8. First, there is a Contacts tab when you open up your phone. The other option is the Contacts app, this is the orange icon with the person.

 

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Re: Can't find contacts on S8
Rsimon04
Member

Have tried that, and going into settings and syncing Google. The contacts

are not showing up. Only a few recent calls. All other phone numbers are

missing.

On Sun, May 27, 2018, 20:17 vzw_customer_support <forums@verizonwireless.com>

Re: Can't find contacts on S8
bearone21
Leader

there are several items in google/gmail available to sync, have you selected contacts??

Re: Can't find contacts on S8
Rsimon04
Member

Yes, found another way to access the contacts. It was actually listed in

Groups under contacts. Have to figure out how to save to phone, but at

least we know where to find them.

Re: Can't find contacts on S8
bearone21
Leader

gmail group contacts & contacts come up in i-phones if you select "sync"!!.

Re: Can't find contacts on S8
Rsimon04
Member

Thanks. His phone is not an iPhone and didn't sync

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Re: Can't find contacts on S8
vzw_customer_support
Customer Support

Hi, bearone21. I appreciate you jumping in to help out Rsimon04 and want to make sure we cover all the bases to find those contacts. Rsimon04, please use the steps at https://www.verizonwireless.com/support/knowledge-base-210845/ and make sure "All" is chosen for your display option. If you're still not seeing all your contacts by tapping the Contacts app icon, please try to add a new contacts https://www.verizonwireless.com/support/knowledge-base-210841/ and let me know if a new contact appears successfully when you access the Contacts app.

 

 

Thank you

JenniferH_VZW

Please follow us on Twitter @vzwsupport

If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: Can't find contacts on S8
Rsimon04
Member

Thank you Jennifer. I will try when I get home since it is my husband's

phone

On Wed, May 30, 2018, 10:44 vzw_customer_support <forums@verizonwireless.com>