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Can't update S6 to nougat?

I cant update my s6 edge plus to nougat. What is the problem. I'm still in version 6 and I can't directly download from the phone. Whenever I click on update, it doesn't respond.

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Re: Can't update S6 to nougat?
Customer Support

It is important to make sure that you are able to be on the latest software for your device lyke, we would recommend checking that the device has enough storage available for the update. 


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