Can't use phone after number change
Donavon1
Enthusiast - Level 1
  • I changed my phone number through my verizon and now I can't call or text. That wouldn't be so bad but now I can't find anyone to help me and I can't even get the digital operater to help me.
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Re: Can't use phone after number change
Tigerstep
Specialist - Level 3

You're supposed to turn your phone off after a number change.

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Re: Can't use phone after number change
vzw_customer_support
Customer Service Rep

Hello, Donavon1. We want to make sure you can call and text. Are you still having these issues with your device? CourtneyM_VZW

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