Unfortunately, the unhappy users, no matter how many there may be out there, have no leverage other than go to another type of phone. And, if they're like me, that would be very difficult to do. Frankly, I am very happy with my S7. As you have probably seen from my posts, I haven't done any updates to the phone for nearly two years. This stared when Nougat did its deal on the phones and I delayed the update for so long, the reminders stopped. Now, the only way I can do any update is to use the Samsung Software Upgrade Assistant. At this point, the only thing wrong with the phone is battery usage. I could update it to the S8 or S9, but I'm perfectly happy with the S7. The S9 reviews are not that great. There is a pattern of user complaints about the Bixby button. And, of course, the phone costs nearly $1K. The bottom line for me in keeping the S7 is I don't want to go through the misery of setting up a new phone. That's part of the reason for not updating it. I fear that the lack of updates for such a long period of time might result in an FDR, which I want to avoid at all costs.
