After the recent system update, I started receiving prompts on my Galaxy S8 about needing to update my emergency address for wifi calling. Each time I tried, there was a prompt at the end telling me that the address could not be updated currently, telling me to try again later. I tried several times over the next 2 hours and kept getting the same message. I tried restarting my phone, but that did not help. At this point, the notifications asking me to update the address are no longer appearing.
I tried following instructions for updating the address based on https://www.verizonwireless.com/support/knowledge-base-201651/ and other pages, but the settings in those instructions do not match what is available on my phone.
Not to worry! We are here to help. We can try refreshing the Wi-FI Calling feature on our end to ensure the correct address is added to your account. How does this sound? JasonC_VZW
I have already spent over 8 hours with verizon over the past two days for this issue. The issue still is not corrected.. I am very frustrated. I do not understand why this cannot be fixed. I already talked to two reps in Verizons Tier 2 support.