Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
cancel
Showing results for 
Search instead for 
Did you mean: 
Cant receive verification codes
Thatonegy
Member

I recently bought a second line using the "my numbers" app and I'm not able to receive any kind of verification codes. I can on my main phone number but not this one. Why am I not able to receive any kind of verification codes or calls? I can receive/send normal text and calls, just not the verification codes

0 Likes
Re: Cant receive verification codes
vzw_customer_support
Customer Support

I know the importance of being able to receive your verification codes to your device, and I can certainly try to assist you. I am not certain if the MyNumbers themselve are able to receive them, but we can try some troubleshooting to see if we are able to get them to go through. Please send us a Private Note, so we may be able to assist.

*Gert

0 Likes