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Cant send mms or pics

This morning Verizon did an update for security for my phone an S21 ultra ever since then I've been unable to send MMS, gifs, or pictures..


 So now on top of not having Advanced messaging,  having to wait forever to get through to a customer service rep, I can't send pictures or gifs.


I'm a new customer of 2 months from AT&T and I hate the day that I transferred my service to Verizon it's absolutely horrible.





Re: Cant send mms or pics
Customer Support

We always want you to have excellent service. We'd like to see what's going on. Let's get to the bottom of this. Please send us a Private Note for assistance.*Melissa