Cell Service bad in 45806 area

[bjb21]

Talking to support they tried to get me to change my plan to resolve the issue. We used to be able to get 3 bars and now we are getting one to no bars in our area. Got a new 5g phone , but no 5g in the area yet. 4G has went away since 5G rollout. Please help  

[vzw_customer_support]

We understand your concern regarding your Verizon Wireless service experience. We would like to take a closer look at this matter, please send us a Private Note at your earliest convenience to better assist. ~Vic