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Cell service
charldell
Member

Been with Verizon for 15 years or more, nothing has changed. Meaning no new trees, no buildings, and our house hasn’t moved or changed for 30 years. Our service s___s and getting worse. I had two very important calls dropped this morning. We’ve about had it. Several phone calls to Verizon hasn’t done a bit of good. All I get is sorry and some kind of excuses. Looking at changing providers in the near future. T-Mobile???

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Re: Cell service
vzw_customer_support
Customer Support

We greatly appreciate your loyalty over the last 15 years and we want the best for you to help you stay! I can help troubleshoot. Are these concerns primarily happening in your home? How far do you travel before the service improves? -Yale

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