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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
Cloud code 11
1dude
Member

Just got my galaxy 22+ and performed all the setup procedures. However, it won't allow the transfer of my contacts to my new device due to the code 11 error. Please help as this is becoming a frustrating task. As simple as it sounds or once was, it appears that it is no longer the case. 

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Re: Cloud code 11
vzw_customer_support
Customer Support

Congrats on your new phone, 1dude! We certainly want to make sure all your backed-up content transfers to the new device! Are you getting this error code when trying to use Verizon Cloud? Does it happen when connected to both cellular data and to WiFi?

-Nikki

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