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Consistent App has crashed message
crd555
Member

This has never happened for me before.  I pulled the SD card out as instructed, powered down my phone.  Still no luck.  Looks like this is an issue today.  What happens now?  

 

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Re: Consistent App has crashed message
Sofupunx
Member

Just got done with support and found a fix. 

 

I did some digging online and it appears that if you uninstall the update to the Android Webview this fixes the problem. Please go to your Settings > Application Manager > App Info > Android Webview > then click on the three dots in the corner and uninstall all updates. Please let me know how that goes. - Ellisandra

Re: Consistent App has crashed message
Sofupunx
Member

Thia is what support sent me and fixed the issue

 

I did some digging online and it appears that if you uninstall the update to the Android Webview this fixes the problem. Please go to your Settings > Application Manager > App Info > Android Webview > then click on the three dots in the corner and uninstall all updates. Please let me know how that goes. - Ellisandra

Re: Consistent App has crashed message
dschombert
Member

I don't even have Android Webview....any other suggestions?

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Re: Consistent App has crashed message
thadmorrow
Member
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Re: Consistent App has crashed message
MEOL76
Member

wow, that worked!  Thank you @Sofupunx 

Re: Consistent App has crashed message
chadly10
Member

Worked for me too. Somebody is gonna get a lashing for this stupid update. Thanks! 

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Re: Consistent App has crashed message
giantwheel2000

Same for me I have an S6 Galaxy Edge, I don't have a Android Webview? What should we do instead??? HELP, having this issue since 4:30pm PST

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Re: Consistent App has crashed message
vzw_customer_support
Customer Support

I see that you don't have the Android WebViewer app. What is the make and model of your phone?

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Re: Consistent App has crashed message
vzw_customer_support
Customer Support

You're welcome. We're so glad it worked!

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