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Content Transfer
nayann14
Member

I got a new phone. The old phone is no longer available for content transfer. The call logs/history appears on my new phone with a gap between 06/04/2021 and 08/28/2021. I have spent hours on the Verizon website trying to figure out how to correct this issue on my phone. I can see the calls on my usage report. I need them on my phone with the rest of them.

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Re: Content Transfer
vzw_customer_support
Customer Support

Having your calls list is definitely important. Tell me, is 6/4/21 the last time your device was backed up? -Jordan

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