Corrupt sd card

[jrh4054]

You're lucky.

[Bruce27u01]

How do I remove the card at 1:30 AM when i am asleep. I should not have to remove the SD-card when an update is pushed to my phone. It's akin to removing the battery in your car when you park your car. It makes no sense.

VXW needs to be a better job of investigating/testing these issues before software is pushed to our phones.

[vzw_customer_support]

We truly want to help Bruce27U01. I know this is a difficult situation. Since the SD card will not read from any devices then the next option would be to try to format the card to see if it will read from there. Have you done that? When did you purchase the memory card? 

Amber_VZW
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[Bruce27u01]

Amber_VZW,

I have serious doubts that a solution will be found for this issue but lets see were this goes. The SD-Card is over 7 years old. Explain to the viewing audience how is it possible to format a corrupt SD-Card when NO DEVICE RECOGNIZES THE PRESENCE OF THE SD-CARD IN THE DEVICE!

[vzw_customer_support]

That's a solid point, and I understand these doubts, Bruce27u01. Let's continue exploring ideas. I do realize that a number of devices do not see the card, but does putting the S8+ in Safe Mode make any difference to its recognition of the card? 

https://www.verizonwireless.com/support/knowledge-base-211218/

Another set of steps to try would be wiping the cache partition of the S8+. No media is erased when performing these steps:
https://forums.androidcentral.com/showthread.php?t=824044&p=5918369&viewfull=1#post5918369


David_VZW
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If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

[Bruce27u01]

Hello David_VZW,

Your suggestions did not work. At this point we can consider this matter unresolved/closed. I have purchased a brand new 120 gig sd-card and hopefully the next software update does not corrupt mynew card.

Regards,

[bearone21]

don't do auto-updates.....i'm notified & sometimes do it later that day or just clear it & wait for the next notification!!!

[jrh4054]

This is excellent advice!  Controlling the updates also allows for the removal of the SD card to protect it during the update. 

[TROSENDA]

I am also having the same issue.  The sd car is not working. Mine is not 7 years old - just over a year.  None of the fixes presented have corrected the issue.  Is there a way to reverse the software update to see if that corrects it for a short-term fix?

[Bruce27u01]

  TROSENDA, unfortunately, there is no way to reverse the update. Once its done that's it. You may want to seriously consider purchasing a new sd-card; nothing I tried that was suggested work and the amount of time I invested in trying to fix this issue cost me more that buying a new sd-card.

Here is one that I bought recentlly; Sandisk SDSQUAR-128G-GN6MA Ultra Microsdxc 128gb Uhs-i Card - Walmart.com