Crackling/Static sound, when playing movies/music
mrcambo87
Newbie

Sometimes, when I'm watching a movie on Youtube, or streaming a movie on Netflix app. I'm getting a-lot of cracking noise from the speaker on the phone. It's been doing it randomly at times. Even when I'm playing music off the phone. When I'm plugging in my headphones, or bluetooth it doesn't make any crackling/static noise. I'm not sure what the issue is. The phone is only 2-3 months old, phone runs perfectly fine, just been having that speaker problem. Is there anyone that has a similar issue? By the way, no call recording app on my phone neither.

Hope to hear back for some details/fix for this issue.

Thanks!

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Re: Crackling/Static sound, when playing movies/music
Ann154
Community Leader
Community Leader

You could contact Samsung to start a warranty claim and see if they could fit the phone.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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