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Data on but can not access the internet
Xraygaltn
Member

I have a S6 edge plus. My data is on but can not access the internet.  It works fine on wifi. I need to be able to use the internet away from home! Please help.

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Re: Data on but can not access the internet
vzw_customer_support
Customer Support

Xraygaltn,

We want to keep you connected at all times. What signal is shown in the status bar of your phone? Have you done any troubleshooting on your device? How long has this been happening?

MahrizaM_VZW

Follow us on TWITTER @VZWSupport

If my response answered your question please click the Correct Answer button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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