Data problems

soyshinesmom · ‎09-14-2017

Hi, my phone will not roam. I have the galaxy s7 and even with the box checked "allow roaming at all times" it says that its "not roaming". This is constant. In the city, country, etc.

Any help is much appreciated.

Ann154 · ‎09-14-2017

Is this happening in the USA?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

soyshinesmom · ‎09-14-2017

Yes, salt lake city and park city areas.

jrh4054 · ‎09-14-2017

Your phone only roams when you have no provider service.

vzw_customer_support · ‎09-16-2017

Soyshinesmom, we wanted to chime in on what’s been going on with your phone. Are you having issues with your calls, text or data services? How long has this issue been happening? Is this happening to others that are in your area also?

TakendraW_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the ?Correct Answer? button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

Samsung Galaxy S7