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Data
SPUNKY1214
Newbie
‎07-09-2018 05:53 AM

Why is my phone using data , when my data is turned off?

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Re: Data
Ann154
Community Leader
Community Leader
‎07-09-2018 09:09 AM

Which phone model do you have? How do you know it is turned off?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Data
SPUNKY1214
Newbie
‎07-09-2018 09:39 AM

I have Samsung Galaxy S7,  I turn data mode off, so I am using only the wfi. If I am not near wfi I don't use my phone.

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Re: Data
bearone21
Legend
‎07-09-2018 10:30 AM

if you have selected smart switch to wi-fi, if wi-fi drops, you'll revert to the network!!

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