- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
E-mail
I have all 3 of our e- mail accounts on my phone. I have not been able to receive NEW messages on only one of the accounts. I have logged on to my laptop and we are not over on capacity. I deleted tons of messages. Sent new ones to the one account I can't access and have not received any messages back.. When logged on to the laptop, I have new messages on the one account. 2 of the 3 accounts receive as normal. Ideas?
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I certainly can understand the importance of being able to view all emails from all email accounts on your device. Is it a work email address or a personal email account? What happens when you power the phone off/on? You should also check the email settings via the device to ensure they match up to the email account on the computer.
TamaraH_VZW
Follow us on Twitter @VZWSupport
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Customer service was able to help me turn this specific e-mail account back on. It was due to settings that must have occurred when the kit kat upgrade was processed. Works great now - thanks.