I Pre-purchased the Samsung Galaxy S8+ on April 1st, In part because of the VR Promo. But mostly because my current LG G3 is old and acting up. I heard about the S8 back in December so I put off repairing the G3 or getting a new phone until it's release and see what it was looking like as a final product. I liked what I saw when they released the info and when I saw the VR promo deal, I jumped at the deal because it seemed well worth it.
So after the purchase, I tried to register for the VR promo. After a couple hr's researching here on VZW and on Samsung, as well as chatting with VZW CS, I discovered that Samsung wasn't opening up the Pre-order link on the VR gear till today.
So I get home from work today, head to Samsung to look for the link and again, it's not there. After another 2+ hrs try'n to figure it all out, reading all the post's in the forums and then 3 calls to Samsung support that I drove a bulldozer through, I received the following info.
You have to physically have the phone for the IMEI and Mac address to complete registration. Even when they do add the Pre-order link on the VR promo page ( they are frantically try'n to get it working right now ) and when you do add the info from the pre-order, you'll still be missing the IMEI and Mac address off of the phone itself, which means VR pre-order will be incomplete and you will be unable to process the order until you have that information.
Which means we will have to wait till the 21st before they can order (or Pre-order, depending on how you look at it ) which ever gear you want and then you will have to wait another 6 to 8 weeks before the VR gear arrives at your door step. BUT you don't get the free or discounted gear if you DON'T pre-order by the 21st.
On top of all this, in mmy documents and receipts page, I have a contract for 2 of the S8+'s but with the same number
Frankly, I am very, VERY discouraged by this entire experience.
