Factory Reset - Data recovery
ron1284
Enthusiast - Level 2

For whatever reason, my wife's S7 reset itself unexpectedly (Doesn't have a passcode set so it wasn't too many wrong passcodes), wiping years of pictures from the device. Is there any way to recover them after the fact?

Not looking for "Should have backed it up," believe me, she didn't want to hear that when I said it.

Thanks in advance.

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Re: Factory Reset - Data recovery
Ann154
Community Leader
Community Leader

Nope. There is no way to recover the data that was wiped during a factory reset. Did you already check Google Photos under her Google account to verify the pictures weren't backed up there? In setting up the phone again, you might want to set that up just in case.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

Re: Factory Reset - Data recovery
bearone21
Legend

another storage  place i use is google drive...up to 15gig free,

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Re: Factory Reset - Data recovery
Klue
Master - Level 1

Try Cardrecovery.com. They specialize in deleted data and photos from cell phones.

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Re: Factory Reset - Data recovery
ron1284
Enthusiast - Level 2

Can they recover data from the internal storage, though?

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