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Force Galaxy s10 phone to use 3G?
Zallice
Member

Is there a way to force an S10 to use only 3G? At work my 4G connection does not work, but when it auto connects to 3G it works perfectly.

My phone is brand new, and i also had the same issue on an S7. This problem became worse the last few weeks, to the point where I cannot use anything related to data on a 4G connection.

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Re: Force Galaxy s10 phone to use 3G?
bearone21
Leader

the phone will use what's available.....apparently your building is blocking some of the signal..

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Re: Force Galaxy s10 phone to use 3G?
vzw_customer_support
Customer Support

Zallice, that is an excellent question! While streaming on 4G, it is supposed to be far more superior than the 3G services! However, we defintely want to take a look into your data speeds to ensure you can stream with ease. Have you tried any troubleshooting recently with our Care agents, or our social media agents via Facebook or Twitter? You can always try following this link at home for some basic troubleshooting: https://www.verizonwireless.com/support/phones-and-devices/troubleshooting/ . Let me know if this information helps. - MichelleH_VZW

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