Forgot password for prior cell and want to use it

[Smarinzulich]

My previous cell is locked and I don't remember the password.  How can I  resent it to Factory Settings?

[vzw_customer_support]

Hello, Smarinzulich. To complete a factory reset, you may follow the steps here: https://www.samsung.com/us/support/answer/ANS00062029/

LorenzoP_VZW