An Accepted Solution is available for this post.
Forgot password for prior cell and want to use it
Smarinzulich
Newbie
‎05-22-2020 03:01 PM

My previous cell is locked and I don't remember the password.  How can I  resent it to Factory Settings?

Labels (1)
0 Likes
Reply
1 Reply
An Accepted Solution is available for this post.
Re: Forgot password for prior cell and want to use it
vzw_customer_support
Customer Service Rep
‎05-24-2020 03:12 PM

Hello, Smarinzulich. To complete a factory reset, you may follow the steps here: https://www.samsung.com/us/support/answer/ANS00062029/

 

LorenzoP_VZW

0 Likes
Reply