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Forgot pin on Galaxy S9+
barb1080
Newbie
‎02-21-2019 07:51 AM

My phone just did an update and I can't remember my pin to get in. PLEASE HELP!

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Re: Forgot pin on Galaxy S9+
bearone22
Enthusiast - Level 1
‎02-21-2019 10:36 AM

no one knows it but you.

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Re: Forgot pin on Galaxy S9+
barb1080
Newbie
‎02-21-2019 10:37 AM

Thanks, I was trying to say is there a way to get in without having to do a factory reset.

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Re: Forgot pin on Galaxy S9+
vzw_customer_support
Customer Service Rep
‎02-23-2019 07:56 AM

barb1080, 

Updates are meant to enhance your experience, and there are too many PIN numbers in life. Help is here. Any PIN on your device, is code you have established. What is currently displayed on your device? Additionally, so that we are on the same page, please elaborate on what type of PIN your device is requesting.

KatiM_VZW

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Re: Forgot pin on Galaxy S9+
Ann154
Community Leader
Community Leader
‎02-23-2019 02:00 PM
@barb1080 wrote:

My phone just did an update and I can't remember my pin to get in. PLEASE HELP!

Did you try the Google Find My phone option? https://support.google.com/android/answer/6160491?hl=en

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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