Forgot pin on Galaxy S9+

barb1080 · ‎02-21-2019

My phone just did an update and I can't remember my pin to get in. PLEASE HELP!

bearone22 · ‎02-21-2019

no one knows it but you.

barb1080 · ‎02-21-2019

Thanks, I was trying to say is there a way to get in without having to do a factory reset.

vzw_customer_support · ‎02-23-2019

barb1080,

Updates are meant to enhance your experience, and there are too many PIN numbers in life. Help is here. Any PIN on your device, is code you have established. What is currently displayed on your device? Additionally, so that we are on the same page, please elaborate on what type of PIN your device is requesting.

KatiM_VZW

Ann154 · ‎02-23-2019

@barb1080 wrote:
My phone just did an update and I can't remember my pin to get in. PLEASE HELP!

Did you try the Google Find My phone option? https://support.google.com/android/answer/6160491?hl=en

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.