Front Facing Camera Ring Loose?
Jcarv85
Newbie

The front facing camera of my S5 has a ring blocking part of the camera creating a black area in the corner of any picture taken with it. It looks like the ring has come loose inside the phone and slid over the lens. Is this a in-store kinda fix/replacement deal or am I sending my phone back to Samsung

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Re: Front Facing Camera Ring Loose?
Ann154
Community Leader
Community Leader

Send to Samsung for repair. Verizon Wireless doesn't repair phones.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Front Facing Camera Ring Loose?
vzw_customer_support
Customer Service Rep

We don't want this affecting your camera and pictures Jcarv85. Let's try resetting the Camera app http://vz.to/1mrQbrP , if this does not resolve it. Please follow me so we can direct message.

AdaS_VZW
Follow us on Twitter at @VZWSupport 

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