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Frozen Galaxy 8+
MISVETTE68
Member

why is my phone is freezing? this is the 2nd one that is having the same problem. Anyone else having the same issue??

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Re: Frozen Galaxy 8+
bd94s10
Sr. Member

Have you tired booting into Safe Mode? I'd try that and see if it continues to freeze. If it doesn't, then you know it is a 3rd party app. It is always best to try Safe Mode prior to doing a factory data reset.

Power Up in Safe Mode - Samsung Galaxy S8 / S8+ | Verizon Wireless

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Re: Frozen Galaxy 8+
kathy65793
Sr. Member

Have you added any other apps that did not come with the phone?

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