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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
Galaxy 9 wifi connective after update
DANIE_LS
Member

Since the automatic update on my Galaxy s9 to Andriod 10 I am having trouble staying connected to wifi. Any ideas? Does anyone know where I can register a complaint so maybe it will be fixed in the next update? I have rebooted several times and reset my network settings.

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Re: Galaxy 9 wifi connective after update
vzw_customer_support
Customer Support

We're sorry to learn that you're having issues with your phone connecting to Wi-Fi. Any feedback regarding updates would be best sent to the manufacture of your device. Have you tried toggling Airplane Mode on and off? Are you able to connect to Wi-Fi at all? Is this happening with all Wi-Fi connections?

EllisandraC_VZW

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Re: Galaxy 9 wifi connective after update
DANIE_LS
Member

I have not tired toggling on/off but I will. I am able to connect to wifi but then it usually drops before a google search is even completed. I do have the problem in multiple locations. I have rebooted many times and reset the network settings on my phone. Can you give me a number for Samsung?

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