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Galaxy S10 Battery Drain Following Update
GTM13
Member

My battery is draining within 12 hours following the 6/19/21 update to G975.   Prior to update battery life was 36 hours.  Has anyone experience the same issue and found a fix?

I did also notice that the top use of battery is for Digital Secure, along with Samsung internet and I am not a heavy browser.

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Re: Galaxy S10 Battery Drain Following Update
vzw_customer_support
Customer Support

Good day! I know getting a device is always exciting and not so exciting after we have it for a bit. I found the S10 usage time is up to 35 hours depending on how the device is used and also the storage. We can definitely look into how your phone is performing. Have you run a health diagnostic on it? https://www.verizon.com/support/knowledge-base-206364/

 

Here's a link on Digital Secure. https://www.verizon.com/support/digital-secure-faqs/ CarterV_VZW

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