Galaxy S21 5G--any way to disconnect from 5G and use 4G?
IrishAyes
Enthusiast - Level 2

New phone since Friday.  Got to work today and zero connectivity.  Apparently we have a Verizon 5G tower almost in our parking lot so the phone is constantly connected to 5G service . . zero connectivity.  Nothing loads.  took out the sim card and put it back in.  It connected to 4G for about 5 minutes and worked beautifully...until it automatically connected to 5G again and became a brick.  Same thing when I restart the phone.  I use my phone for work and cannot have it not connecting all day long.  Any way I can just use 4G service at this point and forget about the stupid 5G which isn't working?

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Re: Galaxy S21 5G--any way to disconnect from 5G and use 4G?
Predator7
Specialist - Level 1

Use Samsung Band Selector from App store 

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Re: Galaxy S21 5G--any way to disconnect from 5G and use 4G?
Predator7
Specialist - Level 1

Screenshot_20210129-005138_Google Play Store.jpg

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Re: Galaxy S21 5G--any way to disconnect from 5G and use 4G?
Predator7
Specialist - Level 1

Here it is 

Screenshot_20210201-163535_Google Play Store.jpg

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Re: Galaxy S21 5G--any way to disconnect from 5G and use 4G?
dgcamero
Enthusiast - Level 3

Thanks for the app link! Hilariously, the original LTE band 13 is best in Charlotte. It just works, and has ample bandwidth for normal internet to just work.

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Re: Galaxy S21 5G--any way to disconnect from 5G and use 4G?
my2002m
Newbie

Does this actually work?  Verizon 5G is pure garbage in my area averaging 1-2 mbps speeds (or slower) as compared to LTE speeds of 100 mbps or greater.  Many of my apps won't even function given how awful their 5G service is.  Cannot believe I'm paying for this garbage.  

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Re: Galaxy S21 5G--any way to disconnect from 5G and use 4G?
vzw_customer_support
Customer Service Rep

my2002m, The Galaxy S21 is compatible with both LTE and 5G where available. While we are working expand each and every day 5G may not be available in all areas. What ZIP Code are you currently in?

 

-Joshua

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