Galaxy S4 battery draining after NG6 update

[rwhitten81]

Are you implying that the GPS toggle was doing the same thing the location toggle is currently doing?  If so you should double check that because I always used location services and never disabled it.  When I turned the GPS toggle on and off it only turned the GPS on and off not location services.

You can tell the difference because now when you toggle location you see it affects things like google now and prompts you to enable location services.  I have friends that have not updated and I verified with them that it is a different toggle now.  I also know that after the update it turned my GPS on by default and I had to disable and was able to get the battery life back to normal.

[vstjames]

The two functions and toggles, GPS and Location, have basically been merged into one: Location. Turning off Location turns off location services, including GPS. And you're right, turning it back on DOES in fact turn GPS back on to the default of "High Accuracy" mode. You now have to manually plow through settings to change the mode to "WiFi and Mobile Networks". Or, if you don't want those yet want GPS, there is the "GPS Only" setting.

Turning off Location settings does extend battery life some but also impacts any apps that use Location services such as Google Now, Google Maps, Weather apps, etc.

[ferno1188]

Over the last day or two, I have noticed that when the location settings for GPS are on and the locating method selected is "Power Saving," the battery drains very quickly, ironically. However, when you select "GPS Only," battery life seems to improve.

Has anyone experienced something similar?

[ferno1188]

Scratch that. Still not working 😕 Must be something else.

[vzw_customer_support]

Darn! Thanks for the update, ferno1188. When you go into Settings > Battery, what are your top 3 applications listed using your battery? Are you using the original charger that came with your phone?

 

JenniferH_VZW

Follow us on Twitter www.twitter.com/vzwsupport

[jrh4054]

AntonioC_VZW, haven't you read the hundreds of posts saying the reset doesn't work?  This is an issue with update itself.  Your Customer Service folks are finallly admitting it.  The update needs to be fixed.  According to some Community posts, some users have actually found the error in the update code that is causing such issues as constant rebooting, etc.

[temchik]

Well, I downloaded System Panel and put it into Monitoring mode... Found the process responsible - krtccd

[szurlo]

So yesterday morning I disabled Verizon applications "Cloud", "Sync Service" and "Verizon Support and Protection".  I have not had a repeat of the battery consumption issue since. This may be a complete and total coincidence since this issue seems to occur completely at random, but I just thought I'd throw that out there.  (Just FYI, the Verizon Backup Assist product requires "Sync Service" so if you need/want that you can't disable it.)

[szurlo]

Yes, krtccd appeared to be the offending process on mine as well.  Reboot returned it to normal CPU usage.

[Jruiz29]

AntonioC_VZW, I have the same issue long time and I connect my verizon phone to my computer and install Verizon Wireless Software Utility Application for Android – Samsung and run repair. What they do is backup all my contact, SMS, Wifi and reinstal the OS and after that my phone don't restart again. Until today is working fine except that the battery is drain so fast. I disable the Verizon Protection, health app, and other android application and is much better.

I hope this can help you a help other.

This is a temporally solution in the mean time until they push the fix updated.

Jruiz29