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Galaxy S5 goes into circular reboot mode after latest software operating system update
JAMBRO57
Member

My S5 was updated yesterday with the most recent operating system update, which I assume to be Nougat.  Now it continuously cycles in reboot mode, the battery gets extremely hot and discharges very fast.  Phone was fine before this update.  Samsung won't do anything, Verizon just wants me to upgrade phones. 

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Re: Galaxy S5 goes into circular reboot mode after latest software operating system update
vzw_customer_support
Customer Support

We are here to help. Let's figure out what is going on with your device. Since this started, have you done a Factory Reset? Have you tried using the Software Repair Assistant? Here is a link to help you with that step, https://www.verizonwireless.com/support/knowledge-base-80201/.

JavierMD_VZW

Follow us on TWITTER @VZWSupport If my response answered your question please click the Correct Answer button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!   

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