Galaxy S5 screen will not rotate - FIXED!

[DconBlueZ]

This morning my S5 would not rotate. Tried all the possible cures posted here and other places except I did not do a factory reset, nothing helped.

What DID work was that I powered it down, removed the battery, removed the SD card, cleaned everything out with a microfiber cloth and a cotton swab, then reassembled. Works fine now.

Wanted to post to hopefully help someone else out.

[bearone21]

that was an easy fix....i would bet that removing the battery did the trick but when you did it all at once, it's hard to say for sure.

[rpetras]

I doubt this was a long term fix as I tried this and everything else including re-flashing with older firmware. Samsung and Verizon provided zero help. I even bought a new S5 and that stopped working on the new S5 after the 6.0.1 firmware upgrade. I finally fixed it by removing the built in Weather widget. I tried a different weather widget and that stopped the rotation also. I now use the Weather Bug App and no widgets and have no screen rotation issues for two days. I also fixed it on my original S5.

[NETSTOOGE]

rpetras,  THANKS FOR YOUR HELP!!!!

My screen rotation also stopped working after the 6.0.1 firmware upgrade. I also fixed it by removing the built in Weather widget.  However, I had to do a "wipe cache partition" afterwards; just removing the widget alone (and rebooting) didn't get the job done. 

How to wipe the cache partition of an S5

• Turn off the device.
• Press and hold the following three buttons at the same time: Volume Up key, Home key, and Power key.
• When the phone vibrates, release the Power key but continue to press and hold the Volume Up key and the Home key.
• When the Android System Recovery screen appears, release the Volume Up and Home keys.
• Press the Volume Down key to highlight ‘wipe cache partition.’
• Press the Power key to select.
• When the wipe cache partition is complete, ‘Reboot system now’ is highlighted.
• Press the Power key to restart the device.

[cheer1387]

How do you remove the built in weather app?

[vzw_customer_support]

That is a great question. Answers are our specialty. If the app is built in and came with the device, there is not a way to remove it.

RosanneM_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

[1337Z33]

I can confirm, this fixed my problem.

I factory reset my phone multiple times.  The screen rotation would work for a few minutes and then stop working again.  I deleted the weather widget off of the home screen and then followed the Cache wipe procedure above and my phone now rotates like normal.

THANK YOU!!!!

[RMCMILLAN]

This worked perfectly for me. Took about a 90 seconds.