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Went to Samsung support. They had me do a cache partition wipe. It is now working perfect on text messages. I will see how it does tomorrow and let you know.
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You should clear the cache regularly.
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i do it weekly on phones & pc.
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Did not fix it. Still doing it today. DONE. Samsung phone can be trashed. Ask for help, get all of the generic responses. Then when Samsung has me clear the cache, I get the " you should have been doing this all along. Thanks for nothing.
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ROBALE75,
I'm so sorry to hear that the problem has returned after all your efforts! We aren't giving up, as we want to ensure you have a working phone. Please follow the steps here to run a Device Health Check on your phone. This will provide us with more details about what may be causing this issue. http://spr.ly/6582ETHqO;
MichelleH_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
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