JACERI19 Providing a reliable network is always our goal. I assure you I will do all the research necessary to get this resolved for you. Tell me when did this begin? Is this happening in a specific location(where)? Have you made any recent changes to your account/phone? Share details. We want to investigate for you.
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I am sorry to hear that your phone got wet. I live on mine, so I understand the importance of having a working device. Hopefully, the new SIM card will resolve your issue. Being that the phone had gotten wet there may be internal damage that we are not able to see. Also, any physical or liquid damage would void the manufacturer's warranty. Your best option would be to file an insurance claim (if you have insurance) as that is the only thing that will cover liquid damage. https://www.asurion.com/verizon/
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If my response answered your question, please click the Correct Answer button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!
We have 2 Samsung S8 phones. They updated to Android Pie. Since the update both phones are having signal issues. We are at no signal or 1x or 3G and every once in a while 4G. Have taken. The phones to Verizon Store and they have done everything including a Network Reset and replacing the SIM card. No luck. Did a factory data reset and same issues.
Is there anything anyone has tried to remedy this problem. We put the SIM into and old Note 5 and signal level, where there is none on the S8, has all bars and 4G. Both phones are essentially useless.
Any advice would be appreciated.
Seems this is a problem with Pie and S8. This as experienced by another carrier.
Verizon, any response? Thanks.