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When is verizon going to release the update to fix the red tint on the S8? T-mobile sent out the update days ago. It's now past the exchange period for my phone. Samsung has stated that the phone can be returned if the update does not fix the problem, will verizon do the same?
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ssbn625g,
Thank you for reaching out to us. We are always happy to look into every option available to our customers once the update has been released. If for some reason the update does not rectify the situation, reach out to us again.
NicoleT_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the Correct Answer button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!
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Any News? Tmobile and AT&T got their Red Tint updates rolling out.
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Anything? It seems as VZW is often the last to release updates and fixes...
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Still no update. All of the other major carriers have got it, not VZW. Maybe next year....
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Update began roll-out yesterday (5/12/17):