Oh, my! Having a brand new S9 with a non-working speakerphone is not ideal. I trust we can find a solution to your device concern and get your phone up and running. When did this issue begin? Does it happen with a particular number or everyone you speak with through the speakerphone? You may also visit our support link for additional assistance https://vz.to/2uUo8u5
I look forward to hearing back from you soon.
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