Galaxy s7 no auto email sync

[921AC]

Since the last update email won't auto sync and no notifications (led, sound or # received) for it are working. Why?

[vzw_customer_support]

921AC,

Updating software on the phone should be an easy task with enhancements that will help improve the experience with your device. I am concerned to hear that was not the case with your phone but we will work to get this resolved for you. Is this only happening for specific email accounts or just one in general? Which software update do you have currently?

CandiceH_VZW

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If my response answered your question please click the ?Correct Answer? button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

[921AC]

I only use one email account, this one my business account.  No longer do emails auto sync, no light or sound notifications for emails since it doesn't auto sync.  Frustrating.  I'm told by Samsung that that's the way it's goinh to be.

Sent from my Verizon, Samsung Galaxy smartphone

Anita [Removed]

personal information removed as required by the Verizon Wireless Terms of Service

Message edited by Verizon Moderator

[bearone21]

settings/display/led

[921AC]

Yep.  It's been on the whole time.

Sent from my Verizon, Samsung Galaxy smartphone

Anita [Removed]

personal information removed as required by the Verizon Wireless Terms of Service

Message edited by Verizon Moderator

[bearone21]

in your op , "no led".

[921AC]

Sorry. Dont understand.

Sent from my Verizon, Samsung Galaxy smartphone

Anita