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Galaxy s8 sleepmode
seltzer64
Member

my s8 edge goes to sleep for 5 seconds and wakes up

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Re: Galaxy s8 sleepmode
vzw_customer_support
Customer Support

seltzer64,

We want to make sure you enjoy your new phone. Let's get some more details. How long has this been happening? Did you download any new applications when this started? Any other changes?

JenelleR_VZW

Follow us on TWITTER @VZWSupport

If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: Galaxy s8 sleepmode
vzw_customer_support
Customer Support

seltzer64 -

Oh wow. I can understand it must be confusing to see that your S8 won't fully go to sleep. Does it ever eventually go to sleep? Is it only when you use a certain app? Did it ever work properly?

EricaC_VZW

Follow us on TWITTER @VZWSupport

If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: Galaxy s8 sleepmode
bearone21
Leader

within doze you can select what won't go to sleep.

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