An Accepted Solution is available for this post.
Getting "unsuccessful error code ntwk.res" error when trying to text just one perrson
ShoNuff07
Newbie
‎08-18-2022 02:32 PM

When I try to text my son, I get an error stating "unsuccessful error code ntwk.res" . However, I can text everyone else.  He can receive a text from me if I include him in a group text. How can I fix this issue.

Labels (1)
3 people had this problem.
0 Likes
Reply
4 Replies
An Accepted Solution is available for this post.
Re: Getting "unsuccessful error code ntwk.res" error when trying to text just one perrson
ShoNuff07
Newbie
‎08-18-2022 04:08 PM

I could text my son prior to the software update I performed this morning.

0 Likes
Reply
An Accepted Solution is available for this post.
Re: Getting "unsuccessful error code ntwk.res" error when trying to text just one perrson
ShoNuff07
Newbie
‎08-20-2022 10:48 AM

I fixed my issue by unsubscribing from Verizon's Family Smart Family. I can now send a personal text to my son.

0 Likes
Reply
An Accepted Solution is available for this post.
Re: Getting "unsuccessful error code ntwk.res" error when trying to text just one perrson
vzw_customer_support
Customer Service Rep
‎08-20-2022 02:36 PM

Being able to send  text to my children successfully is vital. I will be more than happy to assist. Please share with me has anything new been done to the device since you notice this issue (new app installed, software update, etc.)?

-Rodney

0 Likes
Reply
An Accepted Solution is available for this post.
Re: Getting "unsuccessful error code ntwk.res" error when trying to text just one perrson
vzw_customer_support
Customer Service Rep
‎08-22-2022 10:50 AM

Thank you for keeping us updated! 

-Jordan

0 Likes
Reply