Skip to main content
Accessibility Resource Center Skip to main content
Get up to $500 when you bring your phone. Plus, get the incredible iPhone 13 Pro on us. Online only. With select 5G Unlimited plans. Ends 12.5. Buy now
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
***Announcement: We’re excited to inform you that we will be merging the Fios and Wireless Communities to a unified Verizon Community with a new look and feel throughout. If you are interested in what specifically has changed, please see the New Revamped Community article under the Featured Topics.***
Getting "unsuccessful error code ntwk.res" error when trying to text just one perrson
ShoNuff07
Member

When I try to text my son, I get an error stating "unsuccessful error code ntwk.res" . However, I can text everyone else.  He can receive a text from me if I include him in a group text. How can I fix this issue.

0 Likes
Re: Getting "unsuccessful error code ntwk.res" error when trying to text just one perrson
ShoNuff07
Member

I could text my son prior to the software update I performed this morning.

0 Likes
Re: Getting "unsuccessful error code ntwk.res" error when trying to text just one perrson
ShoNuff07
Member

I fixed my issue by unsubscribing from Verizon's Family Smart Family. I can now send a personal text to my son.

0 Likes
Re: Getting "unsuccessful error code ntwk.res" error when trying to text just one perrson
vzw_customer_support
Customer Support

Being able to send  text to my children successfully is vital. I will be more than happy to assist. Please share with me has anything new been done to the device since you notice this issue (new app installed, software update, etc.)?

-Rodney

0 Likes
Re: Getting "unsuccessful error code ntwk.res" error when trying to text just one perrson
vzw_customer_support
Customer Support

Thank you for keeping us updated! 

-Jordan

0 Likes