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Getting "unsuccessful error code ntwk.res" error when trying to text just one perrson
ShoNuff07
Member

When I try to text my son, I get an error stating "unsuccessful error code ntwk.res" . However, I can text everyone else.  He can receive a text from me if I include him in a group text. How can I fix this issue.

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Re: Getting "unsuccessful error code ntwk.res" error when trying to text just one perrson
ShoNuff07
Member

I could text my son prior to the software update I performed this morning.

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Re: Getting "unsuccessful error code ntwk.res" error when trying to text just one perrson
ShoNuff07
Member

I fixed my issue by unsubscribing from Verizon's Family Smart Family. I can now send a personal text to my son.

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Re: Getting "unsuccessful error code ntwk.res" error when trying to text just one perrson
vzw_customer_support
Customer Support

Being able to send  text to my children successfully is vital. I will be more than happy to assist. Please share with me has anything new been done to the device since you notice this issue (new app installed, software update, etc.)?

-Rodney

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Re: Getting "unsuccessful error code ntwk.res" error when trying to text just one perrson
vzw_customer_support
Customer Support

Thank you for keeping us updated! 

-Jordan

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